Regulator of Social Housing

As a Registered Housing Provider, our primary Regulator is the Regulator of Social Housing (RSH).

The RSH has set out its expectations of all Registered Housing Providers in a Regulatory Framework in the form of ‘Standards’. These are a series of codes of practice and financial and non-financial reporting requirements. The Standards are detailed below and are the guiding principles for development of our policies, strategies and decision making.

As a provider of social housing, we are assessed on an annual basis by the Regulator of Social Housing. This allows the Regulator to make a judgement on how well Peaks & Plains is meeting regulatory standards.

Following each assessment the Regulator grades Peaks & Plains on our governance processes (G), our viability (V), and for the first time – consumer standards (C).

The judgement in full

Read the full published judgement

A quote from Mark Howden, Chief Executive at Peaks and Plains:

'The successful outcome of our latest inspection reflects our unwavering commitment to delivering safe, high-quality homes and services for our customers. It demonstrates how strong governance, transparency, and a resident-focused approach are at the heart of everything we do. The award of our first consumer standards grading as a C1 recognises the quality of the services that our staff deliver. Whilst we celebrate this outcome, we also recognise that there are areas in which we can do better and will continue our work to improve'.

We were most recently assessed in November 2025, following which we were graded as G1:V2:C1.

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